All truths are easy to understand once they are discovered – the point is to discover them.
Galileo Galilei, Philosopher 1564-1642
Galileo Galilei, Philosopher 1564-1642
Rooted in academic practice and a pragmatic understanding of business, with specific knowledge of the service sector, I provide support and guidance on a range or organisational issues.
I am passionate about the need for a holistic approach in business where head, heart and spirit can be engaged to ignite sustainable success on an individual as well as organisational level.
Using a mix of methods, I work with you to get clear on what type of organisational development your business currently needs. I also facilitate focus groups and can create research for you.
Every business is unique, so I don’t offer pre-packaged solutions – instead, I ask powerful questions to get to the heart of where you want to take your organisation.
Together we draw a map what the business needs right now, the people and politics, and what you bring to the context in order to pinpoint the priority so you can take wise, skilful action.
Call for an initial, informal conversation about how you can move things forward and do your best work.
BA, MSc, MA & PhD>
Founder and Lead Consultant
For the last twenty years, I have held Senior Lecturer in Tourism, Business Management at a range of UK Higher and Further Education Institutions (Birkbeck College, Open University, Canterbury Christ Church and University of the Arts London). I also deliver Chartered Institute of Management Bromley College.
I have also undertaken work with a range of organisations – UK Department of Trade & Industry, World Tourism Organisation, the Costa Rica Tourist Board, The National Institute of Culture in Peru, Deutche Bank and UBS in the City of London.
Originally a linguist, (BA French & Hispanic Studies) I later specialised in the service sector with University of Surrey’s School of Management in the service sector (MSc Tourism Management, with distinction) where I also developed a PhD, which explored the role of tour guides in an integrated approach to heritage management. The key findings highlight the need to increase stakeholder engagement at both inter- and intra-organisational level to provide a joined-up approach to conservation.